Business Continuity Specialist, Senior

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Continuity Specialist, Senior within PNC’s Enterprise Event Management organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, Denver, CO, Birmingham, AL or Phoenix, AZ.

Required schedule: 12:00 PM ET – 9:00 PM ET

• Individual contributor role responsible for quality monitoring and preparation of comprehensive assessments as it relates to day-to-day incidents or large scale planned or unplanned events. This includes Technology-related or local, state, national and global events that could affect the Bank operations and safety to employees (civil, political, economic, and natural).
• Assess all hazards presenting risk and prepare to execute on response plans and coordinate resources to respond to events, emergencies, and disasters to mitigate potential risk or impacts to people, property and adverse customer experience.
• You, in conjunction with others, will coordinate and execute the response needed for 24×7 support.
• Working with the leadership and team members of Enterprise Event Management and all response teams to advance the program and execute plans, as well as monitoring and tracking of annual program activities are compliant to internal and regulatory requirements.
• Serves as a point of contact responsible for leading the coordination of resources aligned to the designated response plans or a large business segment or group.
• Responsible for adherence and ensuring activity aligns to the organization’s Business Resiliency and/or Business Continuity program; including but not limited to the standard lifecycle of an event.
• Responsible for the quality execution of the lifecycle at all levels of an incident or event. This includes but is not limited to crisis management, emergency management, contingency planning and disaster preparedness planning and testing.
• Proactively participates as requested in lifecycle planning, including the business impact analysis, risk assessment, recovery planning and recovery testing.
• Ensures the compliance of each aspect of all programs the Enterprise Event Management team supports.
• Proactively partners with key leaders and partners on business continuity issues.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Develops business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. Provides insight on the selection of operating strategies for the continuation of the business within a recovery time objective.
• Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Provides support and expertise during live events.
• Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis. Identifies and quantifies the potential impact of various disruptions and disaster scenarios.
• Participates in the preparation of reporting for the LOB committee/executive on the compliance of business continuity processes, readiness, events and exercise results. May partner with audit and government regulators on business continuity issues.
• Leads the development and enhancement of information on continuity processes, standards and initiatives. Provides support for the development and delivery of training on business continuity.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and…