Pricing Analyst

The Pricing Analyst role will process and provide modal pricing as they relate to complex business opportunities. They will work in conjunction with the network of offices, corporate shared services, and additional pricing resources to coordinate the best competitive solution to meet the needs of the customers. They are responsible for fulfilling the requests to load customer pricing and commitments into multiple C.H. Robinson platforms.

• Manage the incoming work queue by taking lead in managing the opportunity vetting board, addressing network troubleshooting requests, and responding to additional email inquiries.
• Coordinate, complete, and respond to complex daily pricing requests in alignment with assigned due dates for new and existing customers.
• Be aware of the various available pricing tools and support commercial teams in selecting the most appropriate tools for opportunities.
• Be capable of educating the commercial network on why specific tools best support them.

• Review bid materials to grasp requirements that could influence pricing guidance.
• Communicate pertinent details on how pricing was compiled to TPMs and commercial teams to facilitate effective strategy calls.
• Understand when there could be a need to involve additional pricing teams such as drop, capacity, hazmat, power only, etc., and let the TPM know when sending pricing guidance.
• Maintain accuracy and attention to detail while managing the timeline to ensure timely bid submissions.
• Perform site administration for certain websites based on opportunities, collaborating with commercial stakeholders for document downloads.

• Ensure quality assurance of submitted bid rates, award verification, and final rate uploads to the Bid Ecosystem and system.
• Assist commercial teams in comprehending and interpreting award management reporting (Power Bi) to ensure accurate reflection of awards.
• Daily interaction with TPMs, owning offices, Deal Desk/Solution Design teams, and data science for strategic pricing approaches.
• Assist offices with pricing and tool-related problems, providing troubleshooting and solutions for reporting and rating issues.
• Be capable of teaching account teams to use the tools themselves for minor contract adjustments.

• Communicate and develop rapport with key business stakeholders and the branch network, aiming to comprehend customer and account team expectations concerning submitted pricing and received awards.
• Create a higher quality and performance culture.
• Support identified process improvements.
• Display strong communication (written and verbal), time management, and problem‑solving skills.
• Demonstrate attention to detail and accuracy as well as the ability to prioritize tasks and manage daily responsibilities.

• Identify process improvements in pricing quality and trends leading to improved win ratios.
• Collaborate with management and teams across the network to continuously improve processes, develop tools, and identify best practices.
• Support the professional development of the current and new pricing team members.
• Set an example for exemplary leadership.

• Required:
  
  Bachelor’s degree from an accredited college or university.
• Minimum 2 years previous experience in operations, customer service, and/or pricing.
• Fluent in English (written and verbal).
• Basic proficiency in Microsoft Office Suite of programs.
• Intermediate proficiency in Microsoft Excel.
• Advanced Microsoft Excel capabilities (for some roles).

Disclaimer:
This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Compensation Range: $49,700.00 – $ (base pay only; varies by location and experience).

Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE/Disabled/Veteran.