Product Manager – Healthcare

Responsibilities

• Define and drive the product vision, strategy, and roadmap aligned to U.S. Bank and Merchant Payment Services (MPS) priorities
• Translate market trends, customer needs, and business objectives into clear product strategies and prioritized initiatives
• Leverage AI-enabled tools and insights to enhance decision‑making, roadmap planning, and prioritization
• Serve as the voice of the customer, with a strong focus on usability and accessibility
• Evaluate emerging AI capabilities and identify opportunities to improve customer experiences, operational efficiency, and product differentiation
• Develop and test product hypotheses using customer research, analytics, prototypes, proofs of concept, and experimentation frameworks
• Lead product discovery efforts by partnering with customers, Design, Engineering, and business stakeholders to identify unmet needs and validate opportunities
• Create or direct the creation of low‑fidelity and high‑fidelity prototypes, wireframes, workflows, and MVP concepts to rapidly test assumptions
• Utilize modern prototyping and AI‑assisted product development tools to accelerate ideation and customer feedback cycles
• Own and maintain the product backlog, including epics, user stories, and acceptance criteria
• Lead Agile ceremonies and ensure predictable, high‑quality delivery across product teams
• Partner with Engineering and Design to translate business requirements into scalable technical solutions
• Incorporate AI tools and automation to drive team efficiencies in backlog management, workflow optimization, and delivery tracking
• Drive an iterative product development approach that emphasizes incremental value delivery, rapid feedback cycles, and continuous learning
• Act as the central point of coordination across Product, Engineering, Design, Operations, Sales, and Marketing

• 5+ years of experience in Product Management or Product Development
• Strong expertise in Agile/Scrum methodologies and tools (e.g., Jira, Confluence)
• Proven ability to lead cross‑functional teams and complex product initiatives
• Demonstrated experience in driving product strategy, prioritization, and execution
• Experience leveraging AI tools (e.g., copilots, automation, analytics tools) to improve team efficiency and decision‑making
• Strong communication skills with the ability to influence stakeholders across all levels
• Experience working in an AI‑forward product organization where AI tools are integrated into discovery, planning, development, or operational workflows
• Experience creating, reviewing, or guiding product prototypes, wireframes, proofs of concept, or MVPs as part of the product discovery process
• Demonstrated success iterating products based on customer feedback, usability testing, analytics, and experimentation
• Experience partnering closely with Design and Engineering teams to deliver user‑centered digital experiences