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Retail Operations Manager
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-14
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-14
Job specializations:
-
Business
Operations Management
Job Description & How to Apply Below
- Execute retail operations priorities supporting the Specialty business and ensure successful deployment of execution programs across broker and field teams.
- Partner closely with the Senior Retail Execution Manager to operationalize retail execution strategies, field priorities, and execution plans.
- Support broker execution by driving operational readiness, communication, accountability, and execution follow-through.
- Monitor field activity, execution performance, and compliance against established priorities, KPIs, and coverage expectations.
- Identify execution gaps, operational risks, and in-store opportunities and drive timely corrective actions.
- Partner with broker field leaders on a weekly basis to present and ensure priorities are understood, execution barriers are escalated, and follow‑up actions are completed for your retailers and account teams.
- Serve as an embedded operational partner to the Specialty Account Teams, translating business priorities into executable field actions.
- Coordinate with sales, marketing, supply chain, and broker stakeholders to support successful activation of customer initiatives.
- Track and report against key retail execution metrics, including coverage, activity completion, execution quality, issue resolution, and account‑specific priorities.
- Utilize data and operational reporting to inform decisions, improve execution quality, and support business objectives.
- Ensure retail execution programs are ready for deployment by confirming timelines, communication, field instructions, materials, and success measures.
- Resolve operational challenges impacting Walmart retail execution and elevate broader issues to the Senior Retail Execution Manager when enterprise-level decisions are required.
- Maintain clear action logs, issue trackers, and follow‑up routines to ensure accountability and timely resolution.
- Bachelor’s degree in business administration, Retail Management, or a related field; MBA preferred.
- 5+ years of experience in retail operations management.
- Proven leadership experience with a focus on driving operational excellence and team performance.
- Strong analytical skills, with the ability to interpret data and make data‑driven decisions.
- Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
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