Community Association Manager​/Portfolio; PAZ

Location:

Phoenix, AZ 85048 | Position Type:
Full Time | Salary Range: $60,000.00 - $65,000.00 | Job Category: VCMGEN.

• Respond promptly to all emails and calls—within 24 hours—while upholding Real Manage’s guiding principles.
• Oversee the daily operations of a portfolio of community associations, providing strategic and operational guidance to Boards of Directors.
• Serve as a trusted advisor to Boards, assisting with contractor selection, insurance coordination, and long‑term planning.
• Lead, mentor, and support staff to foster professional growth and high performance.
• Build strong relationships with residents, promote clear communication and a collaborative community culture.
• Develop and execute strategic plans to enhance services, amenities, and operational efficiency.
• Ensure full compliance with governing documents, legal regulations, and industry standards.
• Manage vendor relationships, including bidding, contract negotiation, oversight, and issue resolution.
• Review, approve, and oversee vendor payments in coordination with community budgets.
• Prepare and manage annual budgets for multiple communities, ensuring accuracy and alignment with Board objectives.
• Collaborate with accounting on financial performance, including invoice processing, cash flow management, and variance analysis.
• Monitor collections and accounts receivable, initiating legal actions when necessary to protect association interests.
• Present clear, timely financial and operational reports to Boards and stakeholders.
• Provide consistent updates on community matters—such as collections, compliance, service requests, and work orders.
• Oversee community projects (repairs, maintenance, improvements), ensuring quality, timeliness, and budget adherence.
• Implement risk management strategies and maintain proper insurance coverage; manage claims to resolution.
• Prepare for and conduct Board and Annual Meetings, including producing monthly management reports with actionable insights.
• Address escalated homeowner concerns professionally and effectively.
• Proactively identify opportunities for service and operational improvement.
• Participate in required team and training meetings to stay informed and up to date.
• Conduct all duties with the highest level of personal, professional, and ethical integrity.
• Analyze and navigate complex issues with sound judgment and problem‑solving skills.
• Complete special projects and additional responsibilities as assigned by supervisor.

• CMCA or state‑equivalent certifications desired.
• Valid driver’s license and reliable transportation required.
• Minimum 2-3 years in property management /community management experience in addition to other professional work experiences that demonstrate leadership capabilities.
• Proven ability to effectively manage and lead a team.
• Experienced in managing complex developer portfolios and relationships.
• Strong understanding of community association business and financial statements.
• Excellent organizational, time management, and communication skills.
• High integrity, honesty, professionalism, and customer service orientation.
• Excellent verbal and written communication skills, with the ability to effectively engage with both internal and external customers.
• Proficiency in MS Office applications (Word, Excel, and Outlook).

• Must be able to remain in stationary position 50% of the time.
• Occasionally move around the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer.
• Constantly position self to maintain files in file cabinets.
• Ability to communicate information and ideas so others will understand; must be able to exchange accurate information in these situations.
• Ability to observe details at close range (within a few feet of the observer).
• Frequently move boxes weighing up to 20 lbs across office for various needs.
• Work in outdoor weather conditions while onsite at various communities.
• Occasionally ascend/descend a ladder or stairs.

Pay: $60,000 to $65,000, depending on education and experience.

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High‑Deductible Medical Plan to be eligible)
• FSA
• Education Reimbursement
• 401K matching
• Employee Assistance Program (EAP)
• 11 paid Holidays

Reasonable accommodation may be made to enable qualified individuals to perform the essential functions of this position.

Real Manage is a values based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.