Account Coordinator

POSITION SUMMARY:

With general direction and supervision, this position is responsible for all account maintenance activity within Info Pro originating from  cases in support for our customers and the Billing Coordinators. Account maintenance would be a variety of standard as well as complex codes for deliveries, removals, service level changes and rate adds for all accounts, sites and container level billing information.

PRINCIPAL RESPONSIBILITIES:

* Follows standard operating procedures for entering and setting up new accounts via requests from National Accounts management team and  cases that originate from the National Accounts Customer Service team.

* Enters any additional pertinent data on existing accounts if warranted including service notes, tax information, line of business, disposal site information and STR data that determines sales team compensation.

* Makes changes to service level information on existing accounts as requested and follows standard operating procedures.

* Upon notification, makes changes in the information system to suspend accounts per store closures.

* Receives requests for changes to data and accounts and acts accordingly. This includes but is not limited to entering hauler pricing information, setting up accounts and entering account corrections.

* Enters billing adjustments in Info Pro as a result of adjustments made in CBS; could entail maintenance of urgent billing same day requests at a high volume to ensure customer requests/expectations are met.

* Performs special projects as needed and assigned by the accounting and finance leadership team for audit account corrections and/or division requests.

* Performs other duties as assigned or apparent.

QUALIFICATIONS:

* Experience working in a high volume, fast paced, customer supporting environment.

* Possesses basic knowledge of Microsoft Excel and Word.

* High level of attention to detail and accuracy.

MINIMUM REQUIREMENTS:

* Minimum of 1 year experience in a clerical position.

This role is remote. During the initial training and onboarding period, candidates must be available to work Arizona business hours. Following training, the schedule offers flexibility based on team and business needs.

Pay range: $18.90- $26.03 DOE

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

* Comprehensive medical benefits coverage, dental plans and vision coverage.

* Health care and dependent care spending accounts.

* Short- and long-term disability.

* Life insurance and accidental death & dismemberment insurance.

* Employee and Family Assistance Program (EAP).

* Employee discount programs.

* Retirement plan with a generous company match.

* Employee Stock Purchase Plan (ESPP).

* Paid Time Off (PTO)

* Benefits

* Washington PTO:

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services' commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2025, Republic's total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the…