Command Center Operations Specialist

Overview

Our team has developed a robust culture of safety, professionalism and commitment to Diversity, Equity and inclusion (DEI). Transdev provides a range of services for the client’s autonomous driving testing and development efforts, and works to strengthen and nurture a culture where safety is top priority.

Competitive compensation package of $24.00 – $28.00 per hour.

• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability

• Drive the goal of consolidating tasks for numerous global locations to ensure flawless execution of operations
• Ensure all service is performed as dispatched daily
• Action operational alerts from multiple business units, including ownership of Transdev and client fatigue and mobile device policies
• Monitor health of Client Autonomous Vehicle fleet and Transdev operators
• Support client’s operations leadership team in daily operations dispatch, including JIT staffing and mission assignments, assisting with validation testing, and communicating with various teams
• Review multiple data streams to identify operational performance gaps and assist with bridging to Client and Operations Leadership
• Ensure compliance with global process standards and work on continuous improvement initiatives
• Maintain routine records and perform a variety of clerical work activities related to global Transdev operations
• Maintain a high degree of confidentiality of all information
• Perform any other duties as required

• High School Diploma or GED (required)
• Bachelor’s Degree from an accredited university (preferred)
• Degree in Communications, Business, Logistics, Operations, or related field (preferred)

• Excellent written and verbal communication skills
• Ability to organize and prioritize dynamic workloads
• Impeccable attention to detail
• Experience communicating with people from multiple backgrounds
• Comfortable in team environments
• Proficiency with using a touchscreen smartphone (Android preferred but not required)
• Travel up to 20% of the time

• Regularly required to stand; walk; use hands to manipulate; handle or feel; reach with hands or arms; and talk and hear
• Must be able to withstand working outdoors in inclement weather
• Frequently required to sit
• Occasionally required to climb or balance; stoop; kneel; crouch; or crawl
• Occasionally required to lift up to 45 pounds
• May work in extreme heat and cold, and in damp environment with moderate noise
• Remaining work is in an office or cubicle space equipped with a telephone and computer; time spent sitting, typing, or looking at a computer

• Must be 21 years old
• All Transdev employees must satisfactorily complete a pre‑employment drug screen and background check (Safety Sensitive Positions will also be subject to a physical screening)
• Transdev maintains a Drug Free Workplace and may require participation in a random drug screening program
• Transdev reserves the right to perform ongoing background checks for all employees (except in states where prohibited by state law). Transdev will consider qualified applicants with criminal histories, consistent with legal requirements
• Employees must maintain an acceptable driving record suitable to be approved to drive as part of regular duties; records are monitored on an ongoing or regular basis pursuant to local state law
• If based in the United States, applicants must be eligible to work in the U.S. without restrictions for any employer at any time

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or any other legally protected status.