Business Operations Analyst; Vendor & Financial Operations

Business Operations Analyst (Vendor & Financial Operations)

Location: Phoenix

The Business Enablement Analyst is responsible for supporting operational processes that enable efficient vendor management, financial operations, and business execution across the organization. This role partners with internal stakeholders and external suppliers to ensure invoices are processed accurately, compliance requirements are met, operational requests are completed on time, and business processes are executed efficiently. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities while providing excellent customer service to both internal partners and external suppliers.

• Review, reconcile, and track supplier invoices to ensure accuracy and timely processing.
• Partner with Finance and Accounts Payable to resolve invoice discrepancies and payment issues.
• Support billing activities, including invoice validation, payment tracking, and reporting.
• Maintain accurate financial records and supporting documentation.

• Serve as a primary point of contact for supplier inquiries related to invoices, payments, and operational requests.
• Communicate with suppliers to obtain required compliance documentation, certifications, and onboarding information.
• Coordinate with internal business partners to resolve supplier-related issues in a timely manner.
• Build and maintain positive working relationships with suppliers and cross-functional stakeholders.

• Create, monitor, and manage requests and tickets within internal systems.
• Track requests through completion and provide timely status updates to stakeholders.
• Maintain operational documentation and process records.
• Identify opportunities to improve operational efficiency and recommend process enhancements.

• Coordinate and support vendor risk review processes.
• Track compliance requirements and ensure required documentation is received and maintained.
• Partner with internal risk, legal, procurement, and business teams to support governance activities.
• Assist with audit requests and documentation as needed.

• Prepare recurring and ad hoc reports for business stakeholders.
• Monitor operational metrics and identify trends or process issues.
• Support data validation and reporting accuracy.
• Assist leadership with presentations, reporting, and operational analysis.

• Bachelor's degree or equivalent professional experience.
• Experience supporting business operations, finance, procurement, vendor management, or a related function.
• Experience reconciling invoices or supporting financial operations.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and analytical skills.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Ability to manage multiple priorities in a fast-paced environment.

• Experience working with enterprise financial systems (e.g., SAP, Oracle, Coupa, Ariba, Service Now, Salesforce).
• Experience supporting supplier management or procurement operations.
• Knowledge of vendor onboarding or compliance processes.
• Experience creating operational dashboards or reports.
• Familiarity with risk management or governance processes.

Successful candidates will:

• Deliver accurate and timely invoice reconciliation and billing support.
• Build trusted relationships with suppliers and internal business partners.
• Ensure operational requests are completed efficiently and accurately.
• Help maintain compliance with internal policies and supplier requirements.
• Identify opportunities to streamline processes and improve operational efficiency.
• Demonstrate sound judgment, accountability, and attention to detail.

• Customer Focus
• Collaboration
• Accountability
• Communication
• Problem Solving
• Operational Excellence
• Attention to Detail
• Continuous Improvement
• Organization and Planning
• Adaptability

You’ll play a key role in enabling business operations by supporting financial processes, supplier relationships, and operational governance. This position offers the opportunity to work cross-functionally, contribute to process improvements, and help ensure efficient execution of critical business activities.