Business Continuity Spec

Position Overview

As a Business Continuity Specialist in PNC’s Technology Security and Resilience organization, you will be based in Phoenix, AZ or Pittsburgh, PA. The role is an individual contributor responsible for monitoring and preparing comprehensive assessments related to day‑to‑day incidents and large‑scale events that could affect bank operations, including technology, natural, political, and economic hazards.

• Monitor and review incidents or events, ensuring adherence to Business Resiliency and Business Continuity programs.
• Assess hazards, coordinate resources, and execute response plans for emergencies, disasters, and other events.
• Provide 24×7 support and collaborate with Enterprise Event Management and other response teams.
• Serve as a point of contact for designated response plans or a large business segment.
• Execute lifecycle stages: risk assessment, business impact analysis, recovery planning, testing, and continuity lifecycle execution.
• Partner with leaders on business continuity issues and recommend process automation or improvements.
• Conduct mandatory training, testing, and exercise workshops to advance the program.
• Maintain key risk and performance indicators at satisfactory levels.
• Develop materials and standard operating procedures for leadership approval.
• Lead enterprise incident response, performing real‑time assessment, triage, and escalation.
• Maintain situational awareness across all hazards and intelligence sources.

Successful candidates demonstrate appropriate knowledge, skills, and abilities. Requirements and preferred qualifications include:

• Education
  :
  Bachelor’s degree or equivalent combination of education, certification, and experience.
• Experience
  : 2+ years of relevant professional experience; military service may be considered.
• Preferred Skills
  :
  Auditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, IT Continuity, Process Design, Regulatory Compliance, Resilience Planning.
• Competencies
  :
  Contingency and Disaster Recovery, Crisis Management, Decision Making, Critical Thinking, Effective Communications, Flexibility, Industry Knowledge, Tactical and Strategic Planning, Requirements Analysis.
• Certifications & Licenses
  :
  None required.

• Medical, prescription drug, dental, and vision coverage.
• Life insurance, short- and long-term disability protection.
• 401(k) with PNC match, pension, and stock purchase plans.
• Dependent care reimbursement, backup child/elder care, adoption‑related reimbursements.
• Educational assistance and a wellness program.
• Paid time off: maternity/parental leave, up to 11 paid holidays, 9 compulsory absence days, 15–25 vacation days depending on career level.

PNC provides equal employment opportunity to qualified individuals regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. The position is subject to mandatory federal and state regulatory requirements. Disability accommodations are available; please contact  or call 877‑968‑7762 with “Workday” for assistance.

This position does not sponsor employment visas.