Director Aftermarket Strategy & Analysis

Director Of Aftermarket Strategy & Analysis

The Director of Aftermarket Strategy & Analysis will be responsible for developing, maintaining, and gaining traction on strategy, business policy, and key aftermarket metrics. The successful candidate will be focused primarily on the Airlines vertical market, but may flex to support other areas. Key responsibilities include market research & analysis to identify growth opportunities, aftermarket platform strategies, Retrofit/Modification/Upgrade (RMU) strategy, governance over 3rd party access to aftermarket intellectual property, and support ad hoc assignments.

This role involves extensive cross-functional engagement including stakeholders from Sales, Product Business, Customer Support, Aftermarket Business Management, and the successful candidate must have a track record of driving results through influencing, demonstrate acumen in building effective business cases, have or rapidly accumulate, airlines aftermarket domain expertise, and demonstrate an effective blend of strategic thinking & pragmatism.

The scope includes a mixture of recurring activity such as quarterly R&O contract profitability reporting, but is largely project-based through an annual goal deployment process where the candidate defines, socializes, and then executes projects that drive growth, margin, or operational efficiency. The successful candidate will be a proactive self-starter, who can identify opportunity, recommend, and implement strategy or policy changes efficiently.

Responsibilities:

• Collaborate with airlines Customer Business Teams to identify & drive growth initiatives
• Data analysis using Excel/Access/business systems to inform decisions using internally or externally sourced data such as price, cost, reliability, market size, SPEX exchanges.
• Own aftermarket platform strategy development & socialization across functional stakeholders
• Develop & maintain aerospace level aftermarket metrics including market sizing for spares, repairs, share of demand, revenue on contract, Entry Into Service revenue, etc.
• Oversee aftermarket IP strategy related to technical data, return to service test equipment, and airlines Designation policy/adjudication
• Primary focus is on airlines aftermarket but will flex to cover other verticals on project by project basis and will likely take on ad hoc assignments that drop in over the course of the year.
• Market research, either direct or in collaboration with Strategic Marketing, Sales, & other functions to improve competitive intelligence & inform pricing, terms & conditions, customer segmentation, etc.

You Must Have:

• Bachelor's degree from an accredited University in Marketing, Economics, Business, Engineering, Science, Supply Chain, or related field.
• Experience with Microsoft Office Suite (Excel, PowerPoint, Word, Access)
• Minimum of 3 years of experience in Marketing, Business Execution, Project/Program Management, Sales, Integrated Supply Chain, Engineering, or related functional roles.
• Excellent communication skills in English, both oral and written

We Value:

• MBA desirable with >5 years of experience in areas identified above.
• Very strong quantitative analytical skills in excel or like tools to model financials, sensitivity analysis, & strategic headset
• Research skills including internet search, Voice of the Customer, networking within the organization or with outside stakeholders to gain insights on market environment, competitive offerings, etc.
• Business/Marketing acumen – demonstrated understanding of how to quantify customer value, segmentation, value propositions, identify next best alternatives, etc.
• Experience in commercial aerospace aftermarket in areas such as channels to market, MRO repair processes & technology, business aviation
• Track record of rolling up sleeves to participate in analysis, program management, customer engagement, & where necessary, execution areas of the business
• Roles with exposure to Hon product portfolios, relating to airline platforms, services, buying behaviors of key customers
• Demonstrated record of achieving results through collaboration & influencing without direct managerial control
• Experience in roles requiring…