More jobs:
Director, Semiconductor CX & Customer Journey
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-30
Listing for:
ThermoFisher Scientific
Full Time
position Listed on 2026-07-30
Job specializations:
-
Business
Business Analyst, Change Management
Job Description & How to Apply Below
Thermo Fisher Scientific is seeking a Director of Customer Experience to lead strategic improvements across the organization and elevate customer satisfaction. You will guide transformational initiatives, analyze feedback, and deploy data-driven solutions to enhance experiences across divisions.
In a collaborative matrix environment, you will partner with teams to optimize processes, influence through leadership, and drive measurable improvements in customer journeys while leveraging analytics
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