Managing Director, Product Management – Revenue Growth - Hybrid AZ

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Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including World Hotels™, Best Western® Hotels & Resorts, and Sure Stay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!

BWH Hotels is seeking an experienced Managing Director, Product Management – Revenue Growth to own the vision, strategy, roadmap, and end-to-end delivery of the technology products in this domain. This role serves as the single accountable technology partner to the Executive Committee (EC) leader for the function, translating business strategy into a prioritized product and delivery portfolio that produces measurable business value.

The Managing Director, Product Management – Revenue Growth leads a team of product owners and project managers and directs engineering execution against prioritized business outcomes. The role blends product leadership, program and project management, and business-relationship management — setting direction, driving prioritization and value-based trade-off decisions, and ensuring initiatives are delivered on scope, on time, and on budget while advancing the enterprise's move to a scalable, AI-enabled product operating model.

The role is accountable for the technology stack behind revenue and hotel profitability — the central reservation system (CRS), distribution platforms, and revenue-management and sales capabilities. Its mandate is to maximize revenue and hotel profitability by enhancing CRS capabilities, advancing the enterprise distribution strategy, and enabling revenue-management and sales initiatives. Success is measured against the enterprise KPI it most directly influences — brand RevPAR index.

Product Strategy & Roadmap

• Own the vision, strategy, and multi-year roadmap for the product portfolio, aligned to Executive Committee priorities and the enterprise strategy.
• Develop a deep understanding of business goals, guest needs, and market and technology trends to inform priorities and proactively propose new solutions.
• Establish roadmaps and release plans that satisfy requirements and achieve measurable business outcomes; continuously monitor product performance and champion improvements.

Prioritization & Value-Based Trade-offs

• Drive prioritization and trade-off decisions tied to business value and return on investment.
• Align investment and team capacity to the highest-value outcomes; sequence and balance the backlog across competing demands.
• Manage investment decisions and product finances, maximizing value while minimizing cost, and surface trade-offs transparently to stakeholders.

End-to-End Delivery & Engineering Execution

• Own end-to-end delivery of key initiatives — from concept through launch, adoption, and value realization.
• Direct engineering execution against prioritized business outcomes; guide teams to scope, plan, and deliver work using agile methods and established best practices (e.g., reusability).
• Proactively identify and remove blockers, dependencies, and risks — including technical and resourcing challenges.
• Ensure alignment and adherence to enterprise architecture, security, compliance, and financial standards.

Project & Program Management

• Establish and maintain integrated delivery plans, milestones, and schedules across product owners and project managers.
• Manage scope, timelines, budgets, resources, dependencies, and risks across multiple concurrent initiatives.
• Apply consistent project and program management disciplines — intake, stage-gates, RAID…