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Process Intelligence Lead - Customer Experience

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Allstate Insurance Company
Full Time position
Listed on 2026-08-06
Job specializations:
  • Business
    Business Intelligence, Data Analyst
Salary/Wage Range or Industry Benchmark: 75000 - 126000 USD Yearly USD 75000.00 126000.00 YEAR
Job Description & How to Apply Below

Allstate Insurance Company is seeking a Process Intelligence Consultant within the Customer Experience Transformation Team to lead analytical projects and drive data-driven process insights. This role focuses on process mining, mapping, and improving the customer experience while coordinating with data partners.

You will develop dashboards and analytical outputs to inform strategic decisions. In this role you will apply industrial engineering principles, lead projects across multiple business

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