Business Analyst - Operations Support

POSITION SUMMARY

The Business Analyst is responsible for analyzing the needs of the various functional business areas within Republic Services and recommends system solutions or procedures. As a liaison between the business and IT department, the Business Analyst ensures that the scope of work requested to enhance or modify existing application processes are clearly documented, communicated, and validated. The Business Analyst works closely with the IT technical team and/or outside vendors to design, develop, document and test solutions that meets the business requirements.

Facilitates system enhancement requests and coordinate the related applicable enhancement release schedule with product owner and related stakeholders. Coordinates the process of obtaining functional requirements from applicable business stakeholders and subject matter experts utilizing elicitation techniques. Performs research and analysis for proposed projects to determine feasibility. Creates detailed documentation of user requirements and partners with the development team to document both functional and non‑functional specifications.

Supports quality assurance and control efforts using data analysis/profiling as part of pre‑ and post‑implementation reviews. Provides support to functional and user acceptance testing groups throughout development life cycle. Responsible for status reporting, knowledge transfer and implementation plans as appropriate for the software solution being developed. Builds and maintains relationships with software application vendors and implementation partners Performs other job related duties as assigned.

Experience using Structured Query Language (SQL) for data analysis Business Analysis or Project Management Professional certification

Minimum of 3 years of experience in a business or technical analysis role. This role is in-office 4 days per week, 1 day per week remote. Must reside in Phoenix, Arizona. The Business Analyst role is not eligible for visa sponsorship or transfer.

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)
• Benefits:

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry‑leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic’s total company revenue was $16.6billion, and adjusted EBITDA was $5.3billion.

We serve 13million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating…