Technology Operations Coordinator

Job Title

Required Skills & Experience

Reliable attendance and strict punctuality (this is a fully in office role). Strong background in business analysis, operations, technology coordination, or administrative support within a municipal, enterprise, or utility environment. Demonstrated ability to manage multiple priorities in a fast paced environment. Excellent follow up skills and attention to detail, with proactive issue tracking. Exceptional written, verbal, and interpersonal communication skills. Strong organizational skills and the ability to stay ahead of deadlines.

Proficiency with Microsoft Office (Word, Excel, PowerPoint). Experience working directly with technical teams and translating business needs.

This role serves as a key coordinator within the technology organization, acting as the bridge between business stakeholders, technical teams, vendors, and leadership to ensure projects, priorities, and operational activities move forward efficiently. The individual will gather and document business requirements, facilitate communication across teams, track deliverables and action items, prepare reports and executive-level documentation, and support governance, compliance, and process improvement initiatives.

They will also provide operational support for critical business applications, assist with technology and hardware lifecycle activities, and help maintain accurate documentation, records, and internal resources. Additionally, the role is responsible for coordinating meetings and leadership schedules, supporting procurement and budget activities, managing vendor and contract-related documentation, and ensuring organizational processes are completed accurately and on time. Success in this position requires strong organization, attention to detail, communication skills, and the ability to manage multiple priorities in a fast-paced environment.