Director, B2C Operations & Customer Experience
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-04
Listing for:
Ohmconnect
Full Time
position Listed on 2026-09-04
Job specializations:
-
Business
Operations Management, Business Systems & Technology Analysis
Job Description & How to Apply Below
Renew Home is seeking a Director of B2C Product Operations to build and scale the operational backbone of the customer lifecycle, focusing on Marketing Operations and Customer Support Operations, including the Help Center. This leader will own systems, processes, data, and operating mechanisms that enable personalized, scalable customer engagement and high-quality support.
You’ll partner with Marketing, Product, Engineering, and Analytics, evolving tools and processes to support growth,
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