Project Manager, Operations Management, Client Relationship Management

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

The Project Manager supports projects from planning through completion by coordinating schedules, communicating with customers, organizing activities, and supporting project teams. This role ensures work is delivered on time, meets customer expectations, and follows company standards and safety protocols. The Project Manager serves as the main liaison between customers, internal teams, and leadership throughout the project lifecycle.

• Coordinate daily project activities, including scheduling, resource planning, and site or service logistics.
• Coordinate daily project activities, including scheduling, resource planning, and site or service logistics.
• Serve as the primary point of contact for assigned customer projects to ensure clear and timely communication.
• Work with internal departments to review project requirements, confirm readiness, and address questions or issues.
• Monitor project timelines, milestones, and progress; promptly escalates risks or barriers to completion.
• Conduct site visits, project walk-throughs, or service reviews to verify quality and compliance with specifications.
• Track materials, equipment, or service needs for projects and coordinate availability with appropriate teams.
• Prepare and deliver status updates, progress summaries, and post-project documentation.
• Support issue resolution by coordinating resources and facilitating communication across teams.
• Ensure adherence to company policies, safety requirements, and customer or jobsite expectations.
• Build and maintain positive working relationships with customers, vendors, and internal stakeholders.
• Perform other duties as assigned.

EDUCATION

Min/Preferred

Minimum

2 Year / Associate Degree

From two year college or technical school or equivalent combination of education and experience.

EXPERIENCE

Minimum Years of Experience

3

Maximum Years of Experience

5

Comments

Of related experience and/or training

Proven leadership experience leading a diverse team to accomplish results.

SUPERVISORY RESPONSIBILITIES

This position has supervisory responsibilities.

• Strong communication and customer service orientation.
• Organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Willingness and ability to work on-site or at customer locations as needed.
• Problem-solving mindset with the ability to adapt to changing circumstances.
• Proficiency in standard office software (e.g., Outlook, Excel, Teams) and familiarity with project or scheduling systems.
• Valid driver’s license and ability to travel within the assigned region (travel requirements may vary based on project needs).
• Strong communication and customer service orientation.
• Ability to collaborate effectively across teams and departments.
• Organizational skills with the ability to manage multiple priorities in a fast-paced environment.

• Sit, Stand, Walk
• Frequent
• Use hands and fingers to operate computer, keyboard, phone and/or handheld device
• Frequent
• Lift, carry, push, pull materials and equipment up to 100lbs
• Occasional
• Climb, balance, kneel, crouch or stoop
• Occasional
• Walk on uneven surfaces or outdoors in various weather conditions
• Occasional
• Drive vehicle to and from project sites
• Frequent
• See details of objects and read printed or digital materials clearly
• Frequent…