Qa Statewide Reporting Supervisor

DEPARTMENT OF ECONOMIC SECURITYYour Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

QA STATEWIDE REPORTING SUPERVISOR

Job Location:

Division of Developmental Disabilities (DDD)
4000 North Central, Suite 200, Phoenix, Arizona 85012

Posting Details:

Salary: $51,975.34 - $54,834.20

Grade: 19

Closing Date:
September 15, 2026

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video.

Come join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Statewide Reporting Supervisor. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Essential Duties and Responsibilities include but are not limited to:

• Supervises Incident Reporting Specialist, by ensuring completion of accurate, comprehensive Quality Assurance (QA) reports, completion of follow-up to corrective action plans; reviews reports to ensure accuracy and guarantees that a comprehensive investigations are conducted and documented.
• Provide technical assistance and training to Division of Developmental Disabilities (Division/DDD) staff and provider agencies to ensure federal, state, and contractual requirements are met.
• Reviews Fact Finding Reports, and Notifications of Findings assuring timely, accurate and appropriate documentation.
• Identifies trends/patterns and make recommendations related to member care; assist in development and implementation of policies.
• Drives to a licensed residential setting. Completes on-site monitoring and face to face interviews with members and Qualified Vendor staff, and complete chart audits.

Knowledge of:

• Quality Management
• Principles and rights associated with filed of developmental disabilities
• Investigative practices, interviewing techniques, and risk management practices
• Federal and State laws and agency rules, regulations, policies, and procedures surrounding DDD practices

Skills of:

• Organizational structure and management techniques
• Problem solving moderate to complex situations
• Leading a team and maintaining professionalism in stressful situations
• Prioritizing and multi-tasking to meet time lines

Abilities of:

• Evaluate, access, review data, situations, and documents; apply to policy, laws, rules, and regulations
• Plan and organize moderate to complex work
• Write clear and succinct regulatory interpretations and correspondence
• Read and interpret policy, procedures, and contracts

The ideal candidate for this position will have:

• Prefer 2 years' experience working with…