Emergency Dispatch Supervisor

Posting Date
09/11/26

Application Deadline
09/17/26

Pay Range Min - 1st Quartile
- Mid
- Max $37.50 - $41.75 - $46.00 - $54.50

Job Type Unclassified Department Sheriff About  the Position Are you committed to serving your community and making a difference in the lives of those who need your support?

The supervisor is responsible for the day-to-day oversight of Emergency Dispatchers, Call Takers, and answering calls for service over 911 and non-emergency telephone lines. They ensure that officer safety is maintained while providing both emergency and non-emergency assistance to citizens and office personnel 24 hours per day, seven days per week. Consequences for error may result in monetary liabilities to MCSO and the County regarding lawsuits for injury;

emergency situations not responded to in a timely manner; and ultimately loss of life.

If you are looking for a career that makes a difference, apply now!

About the Maricopa County Sheriff's Office:

Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel. The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency where we come together as a team to support and provide public safety.

Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education High School Diploma or GED Experience

Three (3) years of experience as an Emergency Dispatcher or Emergency Operator Other requirements

Training with the exception of Arizona driver’s license to be provided on-the-job:

FEMA NIMS – IS100 AND 700

OSHA training

Payroll trainingPREA trainingA valid Arizona driver’s license

Prior to hiring, the Sheriff's Office requires that all candidates pass an extensive background review.

Our Preferred Candidate hasFour (4) years of experience in radio and telephone dispatching.

Two (2) years of which were as an Emergency Dispatcher in the Maricopa County Sheriff’s Office.

Compensation is more than a salary with MCSO:

Growth and stability since 1871

Choice of three medical plans – starting as low as $70/month

Holidays – 10/year + 1 personal day Enrollment in Arizona State Retirement System Paid sick and parental leaves (birth/adoption)30% discount at Kindercare childcare facilities in the Valley.
50% discount at MCKids Club childcare located next to our headquarters.

MCSO Mentoring program to provide personal and professional growth opportunities for all employees

Access to free County gyms Learn more at Benefits Overview Essential Job Tasks(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)Supervise, train, and advise subordinates; prepare employee performance evaluations; counsel employees; mentor and apply progressive disciplinary measures to correct and/or improve overall work performance.

Prepare schedules for staffing in a 24/7 facility.

Approve leave time; assist staff with the payroll system.

Respond to questions regarding procedures and policies.

Receive and investigate complaints regarding employees.

Contact County Attorney staff and judges after hours for all Maricopa County agencies.

Compile and prepare various division reports for the Commander and Command Staff.

Supervise and participate in answering 911, Crime Stop, and switchboard calls; dispatch calls; answer various hot lines; and operate a language line.

Log all calls, data, and activity into various computer programs; maintain logs consistently.

Contact and communicate with emergency response staff, outside agencies, and vehicles.

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