Chief of Staff, GTM

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

The Chief of Staff, GTM Leadership Program Management & Operations Leader is a senior operating partner to GTM leadership, responsible for translating go-to-market strategy into clear priorities, disciplined execution, and effective operating rhythms across UKG’s go-to-market organization. This leader serves as the connective tissue across Sales, GTM Operations, Marketing, Customer Success, Enablement, Product, Finance, HR, and other cross-functional partners to ensure the GTM leadership agenda is understood, operationalized, measured, and executed with pace, supported by clear and timely communications.

This role combines business operations, transformation program management, operating cadence design, stakeholder alignment, executive readiness, and team leadership, with communications as an enabling capability. The ideal candidate is a strategic operator who can simplify complex information, create executive-ready materials, drive accountability across matrixed teams, and manage high-priority field initiatives from concept through adoption.

The CoS supports strategic priorities including field execution, operating cadence, program governance, launch readiness, commercial effectiveness, process simplification, cross-functional alignment, and supporting communications. This leader will manage one professional focused on program coordination, executive content, operating rhythm support, and communication execution.

• Serve as a trusted advisor and operating partner to GTM leadership, helping translate strategy into priorities, decisions, actions, and measurable outcomes.
• Prepare GTM leadership for executive meetings, operating reviews, leadership forums, customer-facing discussions, and cross-functional decision points.
• Anticipate business needs, identify risks and gaps, and proactively drive follow-through across leaders and work streams.
• Create leverage for GTM leadership by managing priorities, synthesizing inputs, tracking commitments, and ensuring consistent execution against the operating agenda.

• Support GTM leadership communications by helping ensure priorities, decisions, and updates are communicated clearly and consistently.
• Develop executive-ready content including leadership messages, organizational updates, Q  narratives, operating review summaries, transformation updates, and field communications as needed.
• Partner with corporate communications, marketing, HR, and GTM leadership to align messaging across audiences and channels.
• Translate complex business initiatives into simple, compelling narratives that connect strategy, operational change, customer impact, and field execution.
• Maintain practical communication standards, planning routines, and feedback loops that improve message quality and consistency without creating unnecessary overhead.

• Lead program management for GTM leadership-sponsored initiatives, ensuring clear charters, owners, milestones, decision rights, risks, dependencies, and success…