IT Program Manager

This role requires the ability to operate across multiple concurrent initiatives, influence without direct authority, translate strategic priorities into executable plans, and communicate effectively with both executive and technical stakeholders.

• Program Leadership & Execution:Lead complex, cross-functional programs from initiation through implementation, stabilization, and closeout.
  
  Establish program objectives, scope, work streams, milestones, dependencies, governance, and success measures.
• Cross-Functional Program Coordination
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  Coordinate activities across product, technology, infrastructure, cybersecurity, clinical applications, integrations, managed services, operations, commercial teams, and other business functions to drive integrated execution.
• Strategic Alignment:Translate approved organizational priorities and leadership direction into structured program plans, milestones, work streams, and accountable actions. Monitor program execution against approvedobjectivesand communicate variances, risks, and dependencies to program sponsors and leadership.
• Portfolio & Governance Management:Facilitate established governance processes for assigned programs, including operating cadences, decision forums, status reporting, issue escalation, and action tracking. Prepare materials and recommendations to support leadership review and decision-making.
• Executive Reporting & Communication:Develop concise, decision-oriented reporting for senior leadership that communicates program progress, accomplishments, milestones, risks, dependencies, resource considerations, decisions required, and expected impacts.
• Dependency Management:Identify and actively manage dependencies across projects, work streams, functional teams, vendors, customers, and other enterprise initiatives.
  
  Ensure interdependencies are visible and addressed before they impact delivery.
• Risk, Issue & Decision Management:Proactivelyidentifyprogram-level risks and issues,establish mitigation and recovery plans,maintain appropriate escalation paths, and facilitatetimelyleadership decisions. Maintain clear accountability for decisions and follow-through.
• Stakeholder Management:Build productive relationships with executives, functional leaders, technical teams, customers, vendors, and strategic partners. Facilitate alignment on ownership, deliverables, timelines, dependencies, and decision requirements.
• Program Planning & Roadmap Management:Develop andmaintainintegrated program plans and roadmaps that connect individual projects and work streams to broader strategicobjectivesand measurable outcomes.
• Financial & Resource Coordination:Partner with program sponsors and functional leaders to track approved budgets, resource requirements, capacity constraints, and vendor commitments. Provide visibility into program financials and resource needs to support leadership decision-making.
• Vendor & Partner Management:Coordinate third-party vendors and strategic partners supporting program objectives. Track commitments, deliverables, dependencies, contractual obligations, and performance.
• Change Management & Adoption:Coordinate organizational readiness activities including stakeholder engagement, communications, training, implementation planning, and adoption measurement to support successful change.
• Pilot & Innovation Management:Coordinate proofs of concept, pilots, and emerging technology initiatives, including definingobjectives, success criteria, implementation requirements, measurement frameworks, and recommendations for broader deployment.
• Process Improvement:Identify opportunities to improve program delivery effectiveness, reporting processes, stakeholder communication, and execution practices, and provide recommendations for consideration by…