Sr. Value Consultant

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. As the future shifts toward Anticipatory Banking, we help data-informed bankers meet the moment with technology that drives action.

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech;
Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). We’re building a culture where each Alkamist can perform to their highest potential, and we’re always on the lookout for the best and brightest minds. If you’re ready to experience the power of alchemy - transforming the ordinary into the extraordinary - come join one of the fastest growing SaaS companies in the U.S. As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Senior Value Consultant is a customer-facing, individual contributor role responsible for helping financial institution clients realize measurable business outcomes from their investment in Alkami’s digital banking platform. This role operates independently on complex value-based engagements, applying deep domain expertise, analytical judgment, and consultative skills to guide clients from insight to action. As a trusted advisor, the Senior Value Consultant influences adoption, optimization, and long-term value realization through data-driven recommendations and outcome-oriented storytelling.

The role plays a meaningful part in supporting customer growth, retention, and satisfaction while partnering closely with Sales, Relationship Management, and Customer Success teams.

Essential Duties & Responsibilities Guide financial institution clients toward measurable business outcomes by leading value-based engagements such as assessments, platform reviews, and outcome alignment sessions. Translate client business objectives into actionable recommendations by analyzing platform usage, performance data, benchmarks, and industry trends. Develop clear value narratives by connecting Alkami platform capabilities to client priorities, financial impact, and operational efficiency. Independently manage end-to-end value consulting engagements by planning scope, executing analyses, and delivering high-quality client-ready outputs.

Present insights and recommendations to client stakeholders by delivering compelling, data-backed presentations and consultative discussions. Support account strategy and commercial motions by contributing value perspectives to renewals, expansions, and strategic account planning. Partner cross-functionally with Sales, Customer Success, and Relationship Management by aligning on customer goals, engagement timing, and success measures. Identify opportunities for increased adoption and optimization by benchmarking clients against peers and best practices.

Apply sound judgment to ambiguous or complex client scenarios by adapting established value frameworks and approaches as needed. Document engagement outcomes and insights by producing clear deliverables that reinforce Alkami’s value messaging and recommended next steps. Provide feedback to internal teams by sharing recurring client insights that inform product direction, messaging, and go-to-market strategies. Maintain deep knowledge of Alkami’s platform and the digital banking landscape by staying current on product…