Travel Analyst, Office Administrator​/ Coordinator

Title: Travel Analyst

Location: McAllen, TX, San Antonio, TX, El Paso, TX, Phoenix, AZ

Schedule: This position is mission critical and essential to the ongoing operations and requires a flexible schedule to support a 24/7/365-day operation.

About MVM, Inc.

Service, Support, Success are the pillars upon which MVM’s founders built the company, and they continue to serve as MVM’s core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members.

Working at MVM, Inc. takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

If you can envision joining a team where you will have the opportunity to provide mission driven results; then we are looking for you!

Job Summary:

The Travel Analyst coordinates and makes travel and lodging arrangements for Field Safety Specialists under the project assigned. The Travel Analyst is responsible for evaluating flight travel time and for selecting the most efficient and cost-effective travel with the goal of minimizing staff travel time. The Travel Analyst is responsible for flight bookings, itineraries, car rentals, etc. for Field Safety Specialists as well as entering travel requests into the company’s scheduling system.

Essential Functions and Responsibilities:

• Receive and review case work orders and confirm date and time of visit with Sponsor to schedule site visit.

• Coordinate travel for Field Safety Specialists once site visits are confirmed with the Sponsor, ensuring all arrangements comply with requirements and company procedures.

• Schedule and confirm Field Safety Specialist travel within 24 hours after receiving confirmation of site visit.

• Work closely and in conjunction with the corporate travel contractor to book flights, lodging and ground transportation.

• Responsible for entering travel requests into the company’s Scheduling System and creating work orders for each order.

• Work with supervisory management and elevate concerns as needed Communicate travel requirement (s) to the Field Safety Specialists.

• Confirm bookings with each Field Safety Specialist and appropriate parties.

• Provide Field Safety Specialists date and time of arrival for each case assigned.

• Aid in changing and/or canceling flights, provides Field Safety Specialist with travel-related information.

• Remain aware of travel-related information that may cause delays or prevent flight connections from occurring and communicate this information to the Field Safety Specialist in route.

• Make last-minute travel arrangements or cancellations due to inclement weather or other travel emergencies.

• Ensure accurate transportation itinerary information is available to employees and appropriate parties.

• Answer phones and return phone calls in a timely manner.

• Perform other duties as assigned.

Minimum

Qualifications & Skills:

• Possess an associate degree in an appropriate discipline from an accredited college (a high school diploma with an extra two or more years of relevant experience may be substituted for an associate degree) and

• Have at least two years of documented experience in a field related to security, law, social work, detention, corrections, or similar occupational area; certification, licensure, and credentials applicable to the professional accreditation of the position (a minimum of four years of experience is required when a high school diploma with two or more years of relevant experience is substituted for an associate degree).

• Demonstrates excellent…