More jobs:
Sr. Product Manager, Patient Intake
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-05
Listing for:
Center for Orthopedic Research and Educa
Full Time
position Listed on 2026-10-05
Job specializations:
-
Business
Product Manager
Job Description & How to Apply Below
- Own and maintain the Patient Intake product roadmap, aligning priorities with clinical, operational, and business stakeholders
- Lead product discovery activities including stakeholder interviews, user research synthesis, and competitive analysis to inform roadmap decisions
- Define and manage product requirements, user stories, and acceptance criteria in collaboration with engineering and UX teams
- Facilitate cross-functional discovery and planning sessions to align product direction with business goals and technical constraints
- Support the shift from project-based delivery to product-centric, outcome-focused methodology within the patient intake suite of products
- Partner with clinical and administrative leadership to ensure patient intake products support care delivery workflows and patient experience goals
- Collaborate with engineering teams in Agile sprint cycles to prioritize the backlog, unblock delivery, and ensure high-quality releases
- Define and track key product metrics (KPIs) to measure feature success, user adoption, and platform health
- Present product strategy, roadmap updates, and recommendations to senior leadership and clinical stakeholders
- Support integration planning and go-live readiness for new patient intake product features and partner system connections
- Identify usability gaps and product optimization opportunities by synthesizing user feedback, support data, and platform analytics
- Ensure product decisions account for healthcare regulatory requirements, data privacy standards (HIPAA), and clinical workflow integrity.
- Bachelor’s degree in Business, Healthcare Administration, Information Systems, or related field.
- Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or equivalent Agile certification preferred.
- 7+ years of product management experience, with at least 3 years in a healthcare setting (provider, payor, or digital health)
- Proven experience owning a product roadmap end-to-end, from discovery through delivery and iteration
- Background in healthcare technology, including familiarity with EHR/EMR systems, payer integrations, or care management platforms
- Deep understanding of product management methodologies and frameworks (Agile, Lean, Jobs-to-be-Done, etc.)
- Strong grasp of the healthcare technology landscape including provider and payor systems, care delivery models, and value-based care concepts
- Understanding of HIPAA, data privacy requirements, and compliance considerations relevant to digital health products
- Familiarity with UX principles and ability to partner effectively with design teams on user-centered product development
- Strong product thinking with ability to balance user needs, business objectives, and technical feasibility
- Excellent communication and presentation skills with ability to translate complex product decisions into clear narratives for clinical, operational, and executive audiences
- Ability to facilitate discovery workshops, roadmap reviews, and sprint ceremonies with cross-functional teams
- Ability to work through ambiguity and make informed product decisions with incomplete information
- Strong organizational skills with capacity to manage multiple work streams simultaneously without sacrificing quality
- Adaptability to leverage AI-assisted product workflows and emerging tools for increased efficiency
- Demonstrated bias toward action with entrepreneurial spirit and continuous improvement mindset
- Ability to give and receive constructive feedback in a collaborative team environment
- Capacity to think systemically and design solutions that scale across products and platforms
- Proficiency with product management tools (e.g., JIRA, Confluence, Zen Hub, or equivalent)
- Ability to synthesize qualitative and quantitative data to drive informed product decisions
- Demonstrated ability to build trust and credibility with clinical, technical, and executive stakeholders
- Commitment to continuous learning and staying current on healthcare technology trends and product management best practices
- Standard office environment
- Regular virtual meetings and collaboration sessions via video conferencing platforms
- Occasional evening or weekend availability may be required for project deadlines or cross-timezone collaboration
- Ability to sit for extended periods while working on a computer
- Extensive use of computers, keyboards, and video conferencing tools
- Mental focus and concentration for complex…
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