Customer Service Representative - Call Center

Vaco Phoenix is partnering with a client in Tempe, AZ who has an immediate need for multiple Customer Service Representatives to join their growing team. The ideal candidates will have at least one year of call center experience and strong data entry skills.

These are contract-to-hire opportunities offering up to $19.50 per hour plus bonus, and the positions are 100% onsite. The roles are set to start next week, so don’t miss this chance to join a dynamic and expanding organization!

• Manage a high volume of inbound and outbound calls, ensuring efficient communication with customers.
• Maintain strong knowledge of company products and services to provide accurate information and support.
• Respond promptly to customer inquiries via phone, email, and online channels.
• Resolve customer issues with professionalism and a focus on satisfaction.
• Assist users with navigating the system and completing their orders.
• Accurately document customer interactions and feedback for future reference and improvement.

• Call Center Support - 1 year of experience
• Data Entry - 1 year of experience

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.

The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer:
Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied.

Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.