Front Counter Customer Service Representative; Bilingual
Listed on 2026-02-13
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, English Customer Service
Job Overview
We are looking for a friendly and reliable
Bilingual preferred Front Counter Customer Support Representative for our Phoenix location to be the first point of contact for our customers. This role requires strong communication skills inboth English and Spanish, a positive attitude, and the ability to multitask in a fast-paced environment.
Greet customers at the front counter in a professional and welcoming manner
- Assist customers in English and Spanish(spoken and basic written)
Answer questions, provide information, and resolve basic issues
Process orders, payments, returns, or service requests
Answer phone calls and direct inquiries as needed
Maintain a clean and organized front counter area
Work closely with team members to ensure excellent customer service
Required QualificationsStrong customer service and communication skills
Friendly, dependable, and professional demeanor
Previous front counter or customer service experience
Ability to handle multiple tasks and work under pressure
Basic computer and cash-handling skills
High school diploma or equivalent
Preferred QualificationsBilingual Preferred in Spanish
Experience working with diverse customers
Familiarity with POS systems
What We OfferCompetitive hourly pay TBD in Interview
Medical, Dental, Vision, Voluntary Benefits
Holiday Pay
Training provided
Supportive team environment
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