Technology Returns Support Rep

Description

The Global Support Team Representative will answer incoming tickets via email regarding the status of the equipment return. They will be creating RMAs, return shipping labels, and closing cases for all global customers (India and Brazil).

• Customer support
• Email
• Written communication
• Help desk
• Support
• Customer service
• Zendesk
• Ticketing system
• Salesforce
• Shipping
• Logistics
• E-commerce

Must have excellent written communication skills. Strong customer service skills. Experience navigating multiple systems at a time. Experience creating RMAs and creating shipping and return labels is a huge plus!

Entry Level

This is a Contract position based out of Phoenix, AZ.

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Phoenix, AZ.

This position is anticipated to close on Feb 20, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.