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Bilingual Customer Service Rep HelpDesk/Support English Customer Service

Digital Engagement & Member Experience Specialist

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Desert Financial Credit Union
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A credit union is seeking a Digital Engagement Associate in Phoenix, Arizona, to manage member inquiries via chat, email, and phone. The role entails delivering excellent service, recommending financial products, and enhancing member relationships. Candidates should possess a High School Diploma or GED, 2+ years of customer service experience, and strong problem-solving abilities. This position emphasizes communication, attention to detail, and the use of digital platforms for engaging with members effectively.

A commitment to growth and member satisfaction is crucial.
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