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Customer Success Mgr./ CSM Event Manager / Planner

Member Experience & Retention Lead

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: EOS Fitness
Full Time position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A dynamic gym organization is seeking a Member Experience Manager in Phoenix, AZ, to enhance customer experience and lead team development. The role involves addressing member concerns, supporting retention strategies, and collaborating with management. Ideal candidates should have strong customer service and communication skills, along with experience in the fitness industry. This position offers competitive hourly pay between $18.50 and $20.50, and various benefits including membership and training discounts.
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