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File Clerk​/Records​/File ROOM Associate

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: LanceSoft Inc
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Customer Service Rep
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: File Clerk / RECORDS/FILE ROOM ASSOCIATE

Company Description

In business since 2000, Lance Soft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, Lance Soft currently operates out of several locations in the US and Canada.

Job Description Responsibilities
  • Create, process and maintain file records as per customer specifications
  • Index and image documents
  • Retrieve files as outlined in contract performance standards
  • Pick up and deliver files to designated locations (internally) at customer request
  • Re-file documents as per customer specifications
  • Coordinate off-site storage as needed
  • Utilize various computer applications (data entry and word processing functions) as appropriate
  • Handle time-sensitive material like confidential, urgent packages
  • Lift, move and shelve storage boxes containing exhibits and files
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Consistently adhere to business procedure guidelines
  • Take direction from supervisor or site manager
  • Maintain all logs and reporting documentation; attention to detail
  • Adhere to all safety procedures
Qualifications

Required Qualifications
  • Records/file maintenance experience
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Ability to meet employer's attendance policy
  • Computer skills:
    Microsoft Outlook or similar applications; proficiency in Excel a plus
  • Ability to lift, move and shelve exhibits and file storage boxes weighing up to 50 pounds, with or without accommodation
  • Significant walking and standing for long periods of time, with or without accommodation
  • Willingness to submit to a pre-employment drug screen and criminal background check
Preferred Qualifications
  • Records management system experience preferred
  • Prior experience working in a legal environment a plus
  • Customer service experience preferred
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Position Requirements
10+ Years work experience
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