Customer Success Manager,Industrial Distribution Job Phoenix area,Arizona USA,Customer Service/HelpDesk

Career Opportunities with United Central Industrial Supply

A great place to work.

Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at Sun Source, Lubrication Equipment & Supply! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!

We are currently seeking a high energy Customer Service Manager to join our Customer Service Team to support our outside sales team. Based in Phoenix, AZ the primary responsibility of the Customer Service Manager - Industrial Distribution is to provide high level support to our customers and Account Managers.

What You'll Do:

Maintain and improve Customer relationships

Assist & Support Account Managers

Provide accurate product information, pricing and availability in a fast pace environment

Negotiate sale and purchase price

Assist with customer returns

Expedite and route material

Provide product literature

Technical assistance

Upload data on Customer internet portals

Create quotes and sales orders

Assist with pulling inventory and preparing shipments

Follow up with Customers to provide accurate delivery dates and updated order status

Outbound prospecting calls to grow our market and sell value-add services

Update customer information in CRM (Customer Relationship Management) system

Other duties may be required

Why You'll Love Working for Us:

Industry competitive compensation plan

Medical, dental and 401(k)

We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!

What We Need from You:

3 years of experience and/or a 2-year Associates or Technical degree

Experience in Industrial Distribution or allied industry experience (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control) is preferred.

Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs

Working experience with Trend is a plus

Strong analytical, mathematical, and mechanical aptitude

Sun Source provides a team environment that fosters personal growth and development. We believe in getting the right people on our team so if you are a high-energy person and effective in achieving sales results then we want to hear from you!

WE ARE AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER M/F/V/D

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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Customer Success Manager, Industrial Distribution