Client Support Specialist

Fidelity Investments, a leading global financial services firm based in Boston, MA, seeks a dedicated Client Support Specialist to join our dynamic Customer Service & Support team. The role focuses on providing exceptional client service and support for our diverse range of financial products, including retirement planning and brokerage services. This position involves direct communication with clients to address inquiries, resolve issues, and ensure an outstanding client experience.

The ideal candidate will uphold the high standards of Fidelity's client service while constantly seeking ways to improve client satisfaction.