Customer Account Specialist at Phoenix, AZ

Customer Account Specialist opportunity at Phoenix, AZ | Phoenix, Arizona, United States
Indotronix is seeking a Customer Account Specialist for a Job Opportunity in Phoenix AZ

Job Title:

Customer Account Specialist, Repair

Location:

Phoenix AZ 85034
Duration: 12 Months Contract
Pay Rate: $36.71/hr on W2

Job Description:

we specialize in the repair of electronic components for aircraft. As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service.
Candidate should be team player who is self directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues.
High level of computer transactions daily, administering up to 150+ orders
Customer interaction management, both internal and external
Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders
Managing, interpreting, and executing customer contractual requirements
Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
Determining validity and disposition of warranty claims
Adhering to Global Trade compliance regulations

Additional Job Details:

Preferred Qualifications:

SAP
US Government Repair Contract Administration
FAR's and DFAR's
CAV
PIEE