Customer Account Representative

Swift Transportation -  - Responsibilities:
Meet all customer expectations by providing world class service through effective communication to both internal and external customers while improving company profitability;
Anticipate and facilitate problem resolution on all load issues to meet or exceed total satisfaction of customers;
Develop and grow customer relationships while assisting in balancing the freight capacity;
Commit to, receive and accurately enter detailed customer load information by telephone, fax or electronic tendering;
Input all load information to the system accurately