Customer Service Manager at Cintas Corporation Phoenix, AZ

Requisition Number: 208378

Cintas is seeking a Customer Service Manager to increase our "Customer Service Index" and ensure high levels of satisfaction among our customers. Responsibilities include acting as the main point of contact, managing all areas of our fast-paced Customer Service Department by making independent decisions to assist customers, training Customer Service Reps, and working with our sales, service, production and administrative departments to deliver prompt resolution of customer questions and concerns.

Required

• High School Diploma/GED;
  Bachelor's Degree or equivalent work experience preferred
• Accurate typing and 10 keypad experience
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet

Preferred

• 1-3 years' management experience in a customer service or call center
• AS/400 experience
• Availability to start within two weeks after offer made/accepted

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Fire
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift