Call Center Representative

Job Overview

Position:
Call Center Representative – Onsite in Phoenix, AZ (85034).

Pay: $18 per hour (weekly).

Schedule:

1st shift Monday through Friday, 6:00 AM – 3:00 PM. Training: 7:00 AM – 3:30 PM PST.

• Interact with customers via telephone to provide information.
• Process transactions and respond to inquiries about services.
• Use computer system to track, gather information, and troubleshoot customer issues.
• Record customer interactions, details of inquiries, complaints, or comments, and actions taken.
• Maintain the highest level of customer service.

• Work in a smoke‑free environment.

• High school diploma or GED.
• Minimum 1 year of recent call center experience.
• Computer literate.
• Verbal and written communication skills.
• Ability to make good decisions and resolve issues in a clear and calm manner.

Comprehensive benefits package, including medical, prescription, dental, vision, AD&D, life insurance, short‑term disability, and 401(k) plan (subject to eligibility).

This position is an equal opportunity employer. Race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other legally protected group status are protected.