Shipping Operations Customer Support

U-Box, part of U-Haul's dynamic Shipping division, is looking for dedicated, growth-oriented individuals to join us as Shipping Operations Support. This role oversees the clerical, organizational, and support tasks within U-Box’s Shipping department. Responsibilities include updating and maintaining critical data in U-Haul’s and transport partner’s systems. Join our rapidly expanding team for a stimulating, fast-paced, and fulfilling role offering competitive compensation and comprehensive benefits.

• Learning the U-Box supply chain logistical model.
• Interacting with U-Haul field personnel and customers via phone and email.
• Updating, correcting, and maintaining shipment data used by U-Haul locations and UHI.
• Facilitate billing processes for the U-Haul customer network.

• Excellent verbal and written communication skills.
• Knowledge of Salesforce a plus.
• Ability to multi-task and adapt quickly.
• Detail oriented and organized.
• Confident and independent in decision making.
• Great attitude and true professionalism.

• Full Medical coverage
• New indoor fitness gym
• Gym Reimbursement Program
• Registered Dietitian Program
• Onsite medical clinic for you and your family
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition reimbursement program
• Free online courses for personal and professional development at U-Haul University
• Business and travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation, and sick days
• Employee Stock Ownership Plan (ESOP)
• 401(k) Savings Plan
• 24-hour physician available for kids
• Met Law Legal program
• Met Life auto and home insurance
• Discounts on cell phone plans, hotels, and more
• Life Lock Identity Theft
• Savvy consumer wellness programs - from health care tips to financial wellness
• Dave Ramsey’s Smart Dollar Program
• U-Haul Federal Credit Union
• Wellness Program

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.