Coverage Specialist; Temp to Perm
Listed on 2026-06-20
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Customer Service/HelpDesk
Call Center / Support, Bilingual, Account Manager, Technical Support
Arrive Logistics is a transportation and technology company in North America. As a Coverage Specialist, you will find carriers nationwide to transport our customers' shipments. After an intense one‑week training program, you will hit the ground running, armed with industry knowledge and a thorough understanding of carrier capacity. You will negotiate and collaborate to enable Arrive to service customers and freight in the most cost‑effective way possible.
WhoWe Want
We are looking for dedicated, high‑energy candidates to join our growing team of Coverage Specialists.
How You’ll LearnAfter an intensive one‑week training program, you’ll gain the knowledge, tools, and resources to secure reliable carrier capacity nationwide. You’ll work closely with our internal sales and operations teams to provide seamless coverage, anticipate potential risks, and proactively resolve issues before they impact our customers.
What You’ll Do- Learn the business in our one‑week training program, designed to get you ramped quickly & effectively.
- Hustle! We want reliable team members who will show up on time and get the job done.
- Get on the phone! This is a high‑volume role, so be prepared for lots of inbound/outbound calls from carriers across the country.
- Secure capacity by selling shipments over the phone to carriers who meet our strict requirements.
- Problem-solve through issues that occur during transit.
- Communicate internally with our customer sales team & keep them updated on the status of their customers’ shipments. You are their point of contact for all tracking updates.
- A high school diploma or equivalent.
- Highly level of Accountability
- Proven work-ethic in a high volume setting.
- Ability to multitask in a fast-paced environment.
- Exceptional communication skills (both verbal & written).
- An LFG attitude – once you meet us, you’ll see what we mean!
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the city of Tempe, AZ right off of the I-10 and Baseline Rd. We are in a convenient location close to the Phoenix airport and Downtown Phoenix, Downtown Tempe, and Downtown Chandler. We are also conveniently located close to multiple local restaurants!
- Start your morning with free coffee!
- Park your car for free on site.
- Get paid to work with your friends through our Referral Program!
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