Guest Service Representative
Listed on 2026-06-22
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Bilingual
Future Opening:
Guest Service Representative – Full Time
Replies within 24 hours are required.
We refer to our guest services representatives as Joy Creators
!
A Joy Creator sweetens up the place, setting the mood and making a bakery visit an event worth posting about. You’ll help guests order the right cake for their celebrations and ensure their orders go off without a hitch. You’ll welcome everyone and create an environment of generosity, happiness, and joy in the community.
Responsibilities- Assist guests in ordering and making recommendations for cakes and desserts.
- Ensure accurate order entry and timely preparation.
- Maintain a welcoming and joyful atmosphere in the bakery.
- Handle guest inquiries and resolve issues promptly.
- Minimum age 16 years.
- Physically capable of lifting up to 50 pounds and standing for extended periods.
- Strong customer service skills and ability to communicate clearly.
- Willingness to work early morning, closing, and weekend shifts.
- No prior baking experience required; on-the-job training provided.
- Free food & snacks.
- Opportunity for advancement.
- Paid time off.
- Cake discounts.
- Flexible work schedules.
- Casual dress code.
Compensation: $15.15 – $16.00 per hour.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate. All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate.
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