Guest Service Representative

Future Opening:
Guest Service Representative – Full Time

Replies within 24 hours are required.
We refer to our guest services representatives as Joy Creators
!

A Joy Creator sweetens up the place, setting the mood and making a bakery visit an event worth posting about. You’ll help guests order the right cake for their celebrations and ensure their orders go off without a hitch. You’ll welcome everyone and create an environment of generosity, happiness, and joy in the community.

• Assist guests in ordering and making recommendations for cakes and desserts.
• Ensure accurate order entry and timely preparation.
• Maintain a welcoming and joyful atmosphere in the bakery.
• Handle guest inquiries and resolve issues promptly.

• Minimum age 16 years.
• Physically capable of lifting up to 50 pounds and standing for extended periods.
• Strong customer service skills and ability to communicate clearly.
• Willingness to work early morning, closing, and weekend shifts.
• No prior baking experience required; on-the-job training provided.

• Free food & snacks.
• Opportunity for advancement.
• Paid time off.
• Cake discounts.
• Flexible work schedules.
• Casual dress code.

Compensation: $15.15 – $16.00 per hour.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate. All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate.