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Lead Customer Service Advisor
Job in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-06-24
Listing for:
Pep Boys
Full Time
position Listed on 2026-06-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Perform all Customer Service Advisor duties at an advanced level and serve as a role model in delivering exceptional customer experiences;
Act as a key holder and open/close the store as scheduled, ensuring security procedures are followed;
Mentor, train, and onboard Customer Service Advisors to support team performance;
Assist with interviewing and evaluating candidates and provide feedback for team development;
Collaborate with technicians and management to ensure efficient, customer-focused service operations and drive sales and retention
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