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Bilingual Collections Specialist II - Mid-Stage Recovery
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-06-26
Listing for:
Desert Financial Credit Union
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Bilingual -
Finance & Banking
Bank Customer Service
Job Description & How to Apply Below
Desert Financial Credit Union in Phoenix, Arizona is looking for a Collector II to handle accounts with advanced delinquency. The position entails negotiating payment plans, monitoring repossession and bankruptcy accounts, and liaising with internal and external stakeholders to ensure compliance and customer satisfaction.
Qualified candidates will have a High School Diploma or GED, with a minimum of 1 year of Collections experience. Key skills include customer service excellence, active listening, and effective communication.
Join us in fostering strong relationships while helping our members maintain their financial well-being.
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