Customer Service Representative â€â€œ Healthcare

Location:

On-site in Phoenix, AZ

Starting Pay: $17.42 per hour plus potential bonus opportunities.

Schedule:

Limited-Service Full-Time positions available.

Site

Hours:

24/7 center; the targeted start date, hours, and schedule are discussed with recruiter.

Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m.

Make a Difference by Helping People Navigate Healthcare with Confidence.

Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you’re dedicated, service-minded, and ready to grow, we want you on our team.

You’ll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success.

• Competitive Compensation:
  • $17.42 per hour base pay + 10% shift differential
  • Potential to earn additional bonus incentives for eligible employees increasing overall compensation.
• Comprehensive Insurance Coverage:
  Company paid medical coverage.
• Tuition Reimbursement:
  Support for ongoing education and development.
• Future Planning: 401(k) with company match.
• Paid Time Off Package:
  Paid time off, sick leave & 11 paid holidays.
• Maximus Wellness Support:
  Employee Assistance Program (EAP), wellness resources, and employee discount programs.
• Work/Life Balance Support:
  Flexible schedules that meet your lifestyle.
• Career Growth: A supportive environment with development and promotional opportunities.
• Meaningful Work with Impact:
  No cold calls, sales, or collections involved.

Eligibility requirements apply, ask your recruiter for more details.