Warranty Analyst
Listed on 2026-07-13
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM -
Business
Business Administration, Customer Success Mgr./ CSM
Customer Account Specialist
As a Customer Account Specialist with our team, you will be the face of our organization, interacting with internal and external customers on a daily basis to provide excellent customer service.
Candidate should be a team player who is self-directed, detail oriented and demonstrates critical thinking skills, taking initiative to address and resolve issues.
High level of computer transactions daily, administering up to 150+ orders
Customer interaction management, both internal and external
Administering commercial and military repair orders and their related activities including but not limited to acknowledging, quoting, and invoicing customer orders
Managing, interpreting, and executing customer contractual requirements
Effectively processing orders to maintain customer service levels and proactively mitigate on-time delivery risk and financial penalties
Determining validity and disposition of warranty claims
Adhering to Global Trade compliance regulations
Preferred Qualifications:- SAP
- US Government Repair Contract Administration
- FAR's and DFAR's
- CAV
- PIEE
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