Customer Care Manager - Lead Frontline Support & Strategy; Hybrid
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-19
Listing for:
Chamberlain College of Nursing, LLC
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Walden University is seeking a Manager, Customer Care to oversee the daily operations of a customer service team that provides frontline customer and technical support and to improve the online service model each quarter via email, phone, and live chat.
The role requires 3 to 5 years of related experience, mid-level management experience, and a Bachelor's degree (Master's preferred). The position operates on a hybrid schedule with some travel and a fast-paced environment.
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