Customer Service Representative

Customer Service Representative About the Position

Compensation: $19.00 an hour, plus bi-weekly bonus

• Make outbound calls to homeowners from a provided list
• Introduce our tree care services in a friendly and informative way
• Explain the benefits of a free tree evaluation
• Schedule appointments for certified arborists to visit and assess customers’ trees
• Answer basic questions and handle any initial concerns
• Maintain accurate records of calls and customer responses

• High school diploma or equivalent
• Strong communication skills and a confident phone presence
• Positive attitude and a customer-first mindset
• Ability to handle rejection professionally and stay motivated
• Comfortable working with call scripts and customer tracking tools
• Previous customer service or sales experience is a plus, but not required
• Schedule is Monday - Friday, with four days from 8:00AM - 5:00PM, and a flex-day from 8:00AM - 2:00PM (this is an in-office position only)
• Ability to reliably commute to our office in North Phoenix

• Paid training
• Supportive team environment
• Opportunities for growth and bonuses based on performance

• Medical Insurance
• Dental Insurance
• Paid Company Holidays
• One Week Paid Time Off
• 401k