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Office Member Advocate
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-26
Listing for:
Arizona State Government
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Arizona Department of Administration is seeking a dedicated Benefits Member Services Specialist to advise and guide active state employees, retirees, long-term disability participants, and COBRA beneficiaries. You will address inquiries by phone and in person while reconciling data across systems, collaborating with ASRS, PSRS, CORP, and state universities.
You will navigate benefit programs, apply professional judgment, and support open enrollment while continuously improving service delivery
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