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Vital Records CSR: Customer Care

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Arizona State Government
Full Time position
Listed on 2026-07-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 18 - 19 USD Hourly USD 18.00 19.00 HOUR
Job Description & How to Apply Below
Position: Vital Records CSR: High-Volume Customer Care

Arizona Department of Health Services seeks a Customer Service Representative 2 to deliver courteous and accurate support to the public. The role handles high-volume inquiries via phone and in person, guiding customers through birth/death certificate processes and document handling while ensuring compliance with relevant statutes and procedures.

The position emphasizes strong communication, data/document handling, and a commitment to service quality in a fast-paced government environment.

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