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Customer Success Associate: Proactive Retention & Adoption
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-30
Listing for:
Fullbay
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Fullbay is seeking a Customer Success Associate to retain and grow a portfolio of small to mid-size customers in a data-driven, proactive role. You will manage health signals, drive targeted outreach, and partner with the Digital Success team to refine lifecycle campaigns.
You will lead virtual sessions, provide consultative support, and document outcomes in Salesforce and other CS tools, helping reduce churn and improve renewal outcomes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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