Client Success & Retention Specialist
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-07-31
Listing for:
Cox Business
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Cox Business is seeking a Client Solutions Retention Representative to nurture small-to-medium business relationships, reduce churn, and unlock upsell potential. You’ll resolve billing inquiries, negotiate terms, and guide customers toward tailored solutions that fit their needs.
Join a team focused on revenue growth, customer success, and proactive problem solving, with opportunities for professional development and a balanced work-life approach.
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