Passenger Service Agent- Bilingual Spanish Speaker Required
Job in
Phoenix, Maricopa County, Arizona, 85001, USA
Listed on 2026-08-01
Listing for:
Airport Terminal Services
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Airport Operations & Services, Travel Industry
Job Description & How to Apply Below
Provide exceptional customer service at the ticket counter and gate according to AGI and airline standards;
Handle reservations, ticketing, refunds, baggage checks, and excess baggage charges;
Answer passenger inquiries regarding flight schedules, fares, and travel information;
Meet aircraft at gate, assist with boarding and deplaning, and coordinate with flight crew and ground crew;
Maintain safety, security, and compliance in all passenger interactions
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